Leaking from base of pump
Check if the inlet and outlet is getting loose
For Lite/Comfort spas, please follow the steps below to check:
- Tighten the cartridge base
- If step 1 can not solve the problem, please drain out the water and deflate the liner then align and tighten the base.
For Delight/Elite/Muse/Urban/Premium spas, please tighten the water inlet and outlet.
If the steps provided above do not resolve the issue please contact our after-sales service team.
Leaking from connections (External control box only)
You may use the End Cap to block the inlet and outlet. Then to disconnect the inlet and outlet hose and the massage connection to check if the black seal are on their positons.