We recommend you check these troubleshooting steps below:
please check if the bubble generator works fine and the inflation hose is well tightened.
Ensure you press the UP and BUBBLE button at the same time to start inflation.
Note: If you find the liner is wrinkled, it’s normal. It will become soft and smoothy with water heated.
Make sure you have turn the white knob to ON position while inflation. If the white knob is in ON position but still not inflate the liner, please contact our after-sales service team below.
Check if the hand pump is in good condition and correctly connected to the tub.
Watch our setup videos to make sure you inflate your MSpa correctly.
If the steps provided above do not resolve the issue please contact our after-sales service team.