Water Leaking From Liner
If your MSpa liner is leaking water we recommend the following troubleshooting steps to get your back enjoying your MSpa:
Check if Drain Plug is Leaking
We would suggest checking the drain plug is not misshaped and fits securely. Close the plug and pour water on to the plug and check for any dripping. Monitor the spa water levels and check for any puddles underneath the spa.
Check if Water is Leaking from the Bottom or the Inner Wall of Liner
Please check the liner for any split seams that may be allowing the water to flow into the air chamber. You may also be able to see bubbles of air rising in the water. It may be difficult to get the water out of the liner at this stage. Please note condensation is not covered under the manufacturers warranty.
If you are still within your warranty period, please contact our local service site for help. If you’re no longer within your warranty period, you can purchase replacement liners from them.
Check if Water is Leaking from the Connections Between Control Box and Liner (external control box only)
Ensure the water inlet and outlet are well tightened and the seal on the liner is in good condition. If not, you may use the hand wrench(not included in Lite/Comfort collection) to tighten the inlet and outlet.