Top cover does not fit
Please ensure the MSpa LOGO faces the control box direction.
The inflatable parts (inflatable lid and liner) are made from a vinyl material which will expand/contract depending on the ambient air temperature.
All parts of a brand new MSpa will expand at the same rate. However, when you receive a replacement inflatable part this will be smaller than the rest of your MSpa and need time to expand. This is completely normal. As a result, your top cover may appear too big/small to start with. However, once the replacement has expanded it will fit. Please note, this can take several weeks.
If you find after several weeks the inflatables have expanded, and the straps are secured correctly but the cover is still too big/small please contact our after-sales service team below.